Frequently Asked Questions

What Is My Order Status, Tracking History?

Click PURCHASES to track your order. You can either sign into your account to see your recent order history or look up the single order by clicking the "View Your Order" link in your order confirmation. Your shipping confirmation email will include the tracking number for each package. Your order status information is also sent via email.

What Are my Payment Options?

We accept select major credit cards, as well as PayPal, Venmo, Apple Pay, and Google Pay. We currently accept the following credits cards:

  • Discover
  • Mastercard
  • VISA

At this time, we are unable to accept gift cards for online purchases.

What Are my Shipping Options?

We offer shipping in the U.S., including Hawaii and Alaska. We do not ship to post office boxes. Occasionally, we need to send your order in multiple shipments. Our shipping charge applies only to the first package shipped. There are no additional shipping charges for subsequent packages shipped for the same order.

Orders placed on in-stock items from Monday through Friday by 2:00 pm ET will be shipped the same business day. Shipping rates are as follows:

  • Standard shipping is FREE for orders $75 and over.
  • Ground shipping is $10
  • Three-day shipping is $30
  • Next-day shipping is $45 

Additional shipping charges may apply when shipping to Hawaii and Alaska.


Carriers are expecting high volumes of shipment during the holiday season. Therefore, we are encouraging shoppers to place orders before December 14th in order for packages to arrive before Christmas. We can't guarantee orders arriving in time after the cut-off date. Carriers may also experience delays due to holiday rush, or severe weather conditions.

How Do I Change Or Cancel My Order?

Contact us immediately after placing your order and we’ll do everything we can to accommodate your request. Our automated processes fill orders quickly, so the time window for changes or cancellations needs to be immediate.

How Do I Make  A Return?

All sales are final. We currently do not accept returns. In the event that you receive the incorrect item or the item is received damaged, please refer to our contact us page.


Can I use discount coupons on clearance items?

Discount coupons or other special offers are not valid on clearance items.